Support

We are here to help your.

Endless Rewards functions as an extension of your own team.

 

We adhere to best practices for project management, installation and risk mitigation.  We deliver solutions on time, on budget and in line with your expectations.

Support from our technology and customer service experts is available on a number of levels including:

 

  • Telephone
  • Online
  • Remote application monitoring and diagnosis using proven tools
  • Regional coordination with your customer support centers
  • Escalation procedures for the prompt resolution of challenging support issues
  • Ongoing notification of software updates, patches, and release notes

 

Data Security
Endless Rewards servers are physically secured, have inbuilt redundancy capability and are monitored 24 hours a day, 7 days a week.

 

Technical Information

  • Database: SQL Server 2008
  • Language:  C# / Asp.net
  • Security: SSL encryption